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FAQ

Kids Program

Is NHF offering a program for kids?

Yes! NHF is offering its first ever virtual BDC youth camp: Camp Unite. Camp Unite is open to youth aged 6-12, as well as teens aged 13-17 years. Details are available here

Teen Track

Is NHF offering Virtual Sessions for Teens?

Yes! Sessions will be offered for our teen audience. Details are available on our interactive program.  NHF's first ever virtual BDC youth camp is also available for teens aged 13-17 years. Details are available here.

Registration

Will my registration fee for the Conference be refunded? 

If you registered prior to May 6, 2020, yes. As a result of the changes in our Conference format, we will be waiving all cancellation fees to individuals, groups, and exhibitors. A full refund has been given for all registration fees paid for BDC 2020. If you have not received your refund or would like to request a receipt, please contact nhfregistration@hemophilia.org


How will I receive my refund? 

For credit card payments completed prior to May 6, 2020, the full amount has been refunded to the credit card used to make the payment. This credit should be reflected on your June credit card statement. If payment was sent via check, NHF has processed a refund in the form of a check. All checks should have been received by June 15, 2020. 

Providers

Are continuing education credits offered for attending the Bleeding Disorders Conference?

Click here for information on continuing education credits for healthcare providers. Individuals will need to either be registered as a Provider, Industry or Full Access exhibitor to be considered eligible for sessions with continuing education credits. All other registration categories are NOT eligible and will need to upgrade their registration appropriately.

Is there a registration fee for providers?

No. NHF has decided to offer the entire Conference free of charge for all providers. If you registered as a provider prior to June 11, 2020, a full refund has been processed and you should see the credit reflected on your credit card statement. If you have not received your refund or would like to request a receipt, please contact nhfregistration@hemophilia.org.     

Accommodation

Will my accommodation fees be refunded if I reserved through NHF's BDC Housing Bureau?

If you reserved your hotel via NHF's BDC Housing Bureau and paid a one-night deposit, you should have received a 100% refund. Full refunds were processed between May 11 and June 15 in the manner by which the payment was made. Please do not contact the hotels directly. All refunds are coordinated by NHF. 


Will my flight be refunded? 

Please contact your airline directly regarding ticket cancellations. NHF is not responsible for any cancellation fees or penalties related to these transactions. 

 

Program

In what time zone are sessions listed?

All sessions, networking events, and symposia are listed in Eastern Standard Time (EST). 

 

 

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